Our Values

We’ve built an open platform to enable our customers to make better investment decisions. We’re open because we share our methodologies, processes and contribute to open-source software. We believe our clients should have access to external innovation, and our partnerships approach, made available through FINBOURNE Horizon, forms a curated ecosystem for our core products, providing users with integrated access to a broad range of specialist third-party solutions. 

We appreciate and relish the collective responsibilities of being part of a team; sharing in the glory but also helping when things aren’t going to plan. This support extends to our partners, suppliers and investors, anyone who is part of our mission to deliver a great customer experience.

We work openly and transparently. This means we never attempt to cover up problems or mistakes, and we speak up when we are struggling. Equally important is for people to challenge assumptions and engage in discussion on points we disagree with. One way we do this is in our weekly forums on everything from culture and people to finance and product.

Happy and well-rested team members make a happier and more productive team. We expect and encourage our team to focus on their mental and physical well being and not to neglect the non-work side of their life. We’re very proud of the mature and accommodating approach we have to our team’s work life balance and we’re committed to creating a great working environment in which everyone thrives.

We all work to learn from and educate the people around us; whether it be sharing insights with the wider market in our LUSID Design Council, or our employees teaching each other new skills. We firmly believe that continual development and education helps develop an experienced workforce and community, which in turn fuels innovation.